Digital Solution Area Specialist
Microsoft
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
Our purpose is to empower organizations across Africa to unlock transformative business outcomes by seamlessly bridging Microsoft’s business applications with cutting-edge AI innovations. We lead value-driven engagements that accelerate AI-led business process transformation, enabling faster deal cycles, larger opportunities, and sustained adoption of Microsoft AI capabilities. Through this, we drive growth, protect core D365 and Power Platform investments, and reinforce Microsoft’s leadership in delivering AI-powered solutions that redefine how businesses operate and thrive.
Joining our AI Business Process Specialist team means becoming a catalyst for transformation across Africa. Here’s what’s in it for you: Strategic impact, growth, work on high value deals, expand your influence and access world class development.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You also develop strategies for driving and closing strategic and/or prioritized opportunities, and lead the planning and execution on opportunities with resources and partners to cross-sell, up-sell, and co-sell.
You orchestrate the model to proactively drive deal closure by aligning internal stakeholders and leveraging relationships with partners.
Additionally, you share competitor knowledge across solution areas as a subject matter expert to inform decisions.
You lead a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
You review and coach others based on feedback reports and set long-term strategies to maintain client satisfaction.
You engage with stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for strategic accounts. You act as a thought leader and validate input from business analysis.
Qualifications
9+ years of technology-related sales or account management experience.
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience
OR Equivalent experience
- Demonstrated Solution or services sales experience selling Dynamics and power platform
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.